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5 modelsServing robotsDINERBOT robot waiters for restaurants and cafés, plus the BUTLERBOT hotel delivery robot.All serving robots →
3 modelsCleaning robotsKLEENBOT robot vacuums and autonomous floor scrubbers that clean to a schedule.All cleaning robots →
2 modelsAutonomous mobile robotsHeavy-load robots that move goods around warehouses, factories and hospitals.All AMRs →

Robot Servicing, Repairs and Maintenance Across the UK

Nationwide robot repairs from expert engineers, backed by intelligent technology.

Aftercare

Keeping your robots working and your business moving.

At Clockwork Robotics, we believe investing in automation should make running your business easier, not more complicated. That's why we go beyond supplying commercial robots, providing robot servicing, maintenance, repairs, technical support and lifecycle management that help businesses maximise uptime, protect their investment and get the most from their robots.

With repair centres in Manchester, Birmingham and London, and a nationwide network of over 500 engineers trained in onsite robot maintenance and repair, we can support your business wherever it operates. Combining expert engineering with cloud-based service management, AI-assisted logistics and intelligent diagnostics, we're bringing a new standard of aftercare to commercial robotics in the UK.

01 / Repair centres

Nationwide robot repairs and maintenance

Whether you run a single restaurant serving robot or a fleet of autonomous cleaning robots across several sites, dependable technical support is essential. Our robot repair and maintenance services help reduce disruption, extend equipment lifespan and keep your operation running efficiently, all organised around three regional repair centres.

North of England

Manchester robot repair centre

Supporting businesses across Manchester, Lancashire, Liverpool, Leeds and the wider North of England with specialist robot repairs, preventative maintenance, component replacement and technical support.

The Midlands

Birmingham robot repair centre

Centrally placed to support the Midlands, including Birmingham, Coventry, Nottingham, Leicester and Wolverhampton, with robot repairs, diagnostics, maintenance and technical support.

London and the South East

London robot repair centre

Supporting hospitality venues, commercial buildings, healthcare settings and retailers throughout Greater London and the South East.

Clockwork Robotics service van outside a regional repair centre
Three regional repair centres, connected by one national support network.
02 / Engineers
0+

Over 500 trained engineers across the UK

A robot is only as valuable as its ability to perform reliably, so we've built a nationwide engineering network of more than 500 engineers trained in onsite robot servicing, maintenance and repair. It means you can get technical help without relying on distant manufacturers or overseas support teams.

Request an Engineer
Our service capabilities include
  • Onsite robot diagnostics and fault identification
  • Robot servicing and preventative maintenance
  • Mechanical and electrical repairs
  • Sensor inspection, cleaning and calibration
  • Battery health checks and replacement
  • Charging station diagnostics
  • Software troubleshooting and configuration
  • Navigation and mapping assistance
  • Replacement components and consumables
  • Fleet inspections and performance assessments

From a single robot that needs attention to a nationwide maintenance programme, our support scales with your business.

03 / Service management

Cloud-based robot maintenance and repair management

Every robot we look after is connected to a cloud-based service management system, so support requests, maintenance records and repair progress sit in one place rather than across emails, spreadsheets and phone calls.

  • Service tracking Requests are logged, assigned and monitored centrally so issues are handled promptly.
  • Full service history A digital record of inspections, repairs, parts and maintenance for each robot.
  • Preventative maintenance scheduling Routine servicing planned around usage, operating demands and manufacturer guidance.
  • Fleet visibility Clear records of maintenance needs, recurring issues and performance across multiple robots.
  • Clear communication Structured updates on what's happening, what work is needed and how a repair is progressing.
Fleet service view
ILLUSTRATIVE
RobotSiteStatusNext service
KLEENBOT C40 Site A Engineer on site Today
DINERBOT T9 Site B Healthy In 3 weeks
KEENON S300 Site C Service due This week
BUTLERBOT W3 Site D Healthy In 6 weeks
KLEENBOT C55 Site E Parts dispatched Booked
04 / Operations

AI-assisted logistics and technical support

At Clockwork Robotics, artificial intelligence is part of how we run our own service operation, helping us resolve robot repairs faster and more efficiently.

Engineer allocation

Matching each job with an engineer based on location, skills and availability.

Service logistics

Planning engineer routes, equipment movements and parts distribution between regional centres.

AI-assisted fault triage

Analysing reported symptoms and diagnostic data to identify likely causes and next steps.

Maintenance insights

Using service history to spot recurring issues and plan preventative maintenance.

Knowledge-led support

Structured troubleshooting guides and service procedures so issues are resolved consistently.

05 / Coverage

KEENON robots we service

We specialise in commercial service robots from KEENON Robotics, covering installation, operator training, maintenance, diagnostics and KEENON repair work, subject to model compatibility, manufacturer requirements and parts availability. As the authorised UK distributor, we supply, install and service the same robots, so one team looks after them from sale to repair.

KEENON KLEENBOT C40 C30 · C40 · C55 KLEENBOT commercial cleaning robots Servicing and repairs for KLEENBOT robots used as robot vacuums and autonomous floor scrubbers in offices, shopping centres, hotels and warehouses. KEENON DINERBOT T9 T8 · T9 · T10 · T11 DINERBOT restaurant and serving robots Maintenance and technical support for DINERBOT robot waiters used in restaurants, hotels and hospitality venues. KEENON BUTLERBOT W3 W3 BUTLERBOT hotel delivery robots Robot servicing and repairs for the BUTLERBOT W3, which delivers amenities and orders to guest rooms across multiple floors. KEENON S300 S100 · S300 KEENON heavy-load delivery robots Technical support for the S100 and S300, autonomous mobile robots used for internal logistics on larger sites.

As our business grows, we aim to extend our servicing to other commercial robot manufacturers. Not sure whether we can support your robot? Contact our technical team with the manufacturer and model.

06 / Planned maintenance

Preventative robot maintenance that protects your investment

Commercial robots work hard in demanding environments, often repeating the same task all day, so routine maintenance is what keeps them safe, reliable and efficient. Our planned maintenance is built around the type of robot, its working environment, manufacturer guidance and how often it's used.

For larger fleets, scheduled robot servicing reduces unexpected disruption and makes maintenance costs more predictable.

Ask About Our Robot Maintenance Plans
KEENON KLEENBOT C30 cleaning a hotel corridor
A maintenance programme may include
  1. 01 Mechanical and electrical inspections
  2. 02 Sensor and navigation system checks
  3. 03 Battery and charging system assessments
  4. 04 Cleaning and inspection of moving components
  5. 05 Software and firmware checks
  6. 06 Wear-part inspection and replacement recommendations
  7. 07 Performance testing
  8. 08 Digital service reports
  9. 09 Planned maintenance reminders
07 / Contracts

Robot maintenance contracts for every business

From single machines to national fleets, we can build a support arrangement around how your business operates.

01

Essential Support

Dependable technical assistance, troubleshooting and scheduled robot servicing.

Discuss this plan
02

Business Care

Planned maintenance combined with an agreed technical support arrangement, for sites where consistent performance is critical.

Discuss this plan
03

Enterprise Fleet Support

Centralised service coordination, fleet reporting and tailored maintenance schedules for multi-site organisations.

Discuss this plan

Service levels, engineer attendance, replacement equipment options and response times are agreed according to the support package and location.

08 / Lifecycle

From installation to long-term support

Our relationship with customers doesn't end when a robot arrives. We support the complete lifecycle of your commercial robots.

  1. 01

    Consultation and site assessment

    Understanding your requirements, environment and the tasks you want to automate.

  2. 02

    Robot selection

    Identifying the right robot for your operational needs and commercial goals.

  3. 03

    Installation and configuration

    Preparing the robot for its environment, including mapping and setup.

  4. 04

    Staff training

    Showing your team how to operate, charge, clean and look after the robot.

  5. 05

    Ongoing technical support

    Troubleshooting, maintenance and robot repair throughout its working life.

  6. 06

    Fleet development

    Assessing further robot applications as your needs grow.

09 / Why Clockwork

Why choose Clockwork Robotics?

Nationwide coverage

Repair centres in Manchester, Birmingham and London, plus a UK-wide engineering network.

500+ trained engineers

A large network trained in onsite robot maintenance and repair.

Connected service technology

Cloud-based maintenance records, repair tracking and service coordination.

AI-assisted operations

Intelligent tools for fault triage, logistics and engineer allocation.

Scalable support

For single robots, growing fleets and multi-site organisations.

Long-term partnership

Helping you get the most value from your robots for years to come.

10 / FAQ

Frequently asked questions

When you request a repair, it helps to send the manufacturer, model, serial number, site location, a description of the fault and any error messages.

Speak to our technical team

Clockwork Robotics provides commercial robot servicing, maintenance and repairs across the UK, with repair centres in Manchester, Birmingham and London and a nationwide network of engineers.

Yes, we specialise in KEENON commercial service robots, including the DINERBOT, KLEENBOT and BUTLERBOT ranges. Repair eligibility depends on the model, the fault, parts availability and manufacturer requirements.

We can assess KEENON robots bought elsewhere for servicing and repair, depending on the model, parts availability and any warranty restrictions.

Yes, our engineers carry out onsite maintenance, diagnostics and repairs where the robot and fault allow. More complex repairs may need workshop facilities.

Yes, we service DINERBOT serving robots and robot waiters used in restaurants, hotels and hospitality venues.

Yes, we maintain KLEENBOT cleaning robots, including robot vacuums and autonomous floor scrubbers.

Yes, we offer planned maintenance and support arrangements for individual robots, single sites and multi-site fleets.

It depends on the robot model, the fault, any replacement parts and whether the repair can be done onsite. Send us the robot details and we'll provide an assessment and quote.

Attendance times depend on your location, the type of fault, engineer availability and any support agreement in place. We'll confirm the response options when we review your request.

Ideally the manufacturer, model, serial number, site location, a description of the fault and any error messages. Photos or videos can help with initial diagnosis.

Clockwork Robotics is the authorised UK distributor for KEENON Robotics, which means one UK team handles sales, installation, servicing and repairs.

Yes. We supply replacement components and consumables, such as brushes, squeegee blades and filters, for the KEENON robots we service.